Our Staff

Bob Otolo, Owner

I’ve worked in food service all my life…from line cook to executive chef. I love my work. But I found my passion and lifelong challenge when my daughter, Gillian, was diagnosed with Celiac Disease in 1991. 
Since then, my team and I have created an amazing assortment of gluten-free breads and delicious deserts. Everyday, we here at Gillian’s work to innovate and improve our line of safe and healthy foods, and make gluten intolerance easier to manage. I will always guarantee my products are 100% gluten-free. The health of Gillian and others with Celiac Disease depend on this.


Gillian Sideri, Office Manager

Gillian is the office manager at Gillian’s Foods (and yes the namesake of the company). She joined the team over 8 years ago part time while attending college. She graduated from Marion Court College with her associates degree and then furthered her education to become an LPN. Gillian now works full time in the office. “I have celiac disease and take great passion and pride in helping others with the same allergy I have.” Gillian’s dedication to the company offers great customer service.


Nicholas Sideri, Operations Manager

Nicholas joined the Gillian’s team with over 10 years of Operational Management experience, holding several positions in and out of the food industry. Nicholas brings a tremendous amount passion and attention to detail that reflects on the rest of his team. As Operations Manager, he is responsible for overseeing Production, Purchasing, and Financial Functions of the business. He has a bachelor’s degree in Business Management from Salem State University, and constantly strives for continuous improvement in both his team and himself.

Nick is HACCP Certified, PCQI Certified, SQF trained, OSHA trained and is a ServSafe Instructor and Proctor.


Heidi Hakes, Executive Support Manager

Heidi joined Gillian’s in 2017 to support the team from the office and help as the company grows more and more. She has only been with the team for a short time but has already been a big help to all with sales, human resources, and social media.  Heidi has a Bachelor’s Degree in Business Administration from Gordon College.


Anthony Suffreti, Quality Assurance & Production Manager

Anthony started with Gillian’s back in 2014 at the Lynn location as a mixer and grew with the company.  He oversees the production and packaging of the products and ensures the quality of the food each day.  Anthony has worked in various parts of the team with Gillian’s Foods and provides great insight and knowledge of the products and production.